96c terms of service Bangladesh

These 96c terms of service Bangladesh govern your access to and use of our online casino and betting platform, including the website, mobile experience, and any related services we provide. By creating an account, depositing, placing bets, or otherwise using the platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms as a binding contract between you and us. If you do not agree, you must stop using the platform immediately. We may update these Terms at any time, and continued use after changes are posted constitutes acceptance of the revised Terms.

1. Acceptance of Terms

Accessing, browsing, registering, or using any part of the platform means you accept these Terms and any policies referenced within them. This includes our rules on privacy, security, payments, bonuses, and dispute handling. Where these Terms refer to we, us, or our, they mean the platform operator; you means the individual user. If any part of these Terms is found unenforceable, the remainder stays in effect. We may modify these Terms to reflect operational, security, or legal requirements, and the version posted on the platform is the version that applies.

2. Eligibility Rules

You may only use the platform if you meet all eligibility requirements. Age: you must be at least 18 years old, and we apply a strict anti-underage policy, including the right to request proof of age at any time. Residency: the services are intended for users based in Bangladesh, and you are responsible for ensuring your use complies with applicable local law. Legal capacity: you must have full legal capacity to enter into a binding contract. Self-exclusion: if you are in an active self-exclusion or cooling-off period, you must not create a new account or attempt to access restricted services.

3. Account Registration Security

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid phone number that can be used for payments such as bKash or Nagad. You are permitted to hold only one account per person, household, IP address, or device, and multi-accounting is strictly prohibited; if detected, we may close all related accounts and forfeit balances, bonuses, and winnings. You are solely responsible for keeping your login credentials, phone access, password, and any PIN confidential, and you must not share them with anyone.

We may require identity verification KYC at registration or at any later time, including before processing withdrawals or when risk checks require it. KYC may include a government-issued ID, proof of address, and proof that the payment method belongs to you. If you fail to provide requested documents within a reasonable timeframe, we may restrict deposits, suspend play, or suspend withdrawals until verification is completed. All bets, deposits, withdrawals, and other transactions made through your account are treated as authorized by you.

4. Deposits and Withdrawals

We provide deposit and withdrawal tools to support local payment preferences and player safety. You must only deposit funds that belong to you and originate from lawful sources, and you must not use third-party payment instruments. We may apply security and AML checks to deposits and withdrawals, including verification of ownership of payment methods and source of funds where appropriate. For general platform information and navigation, you can start at Home; for payment-related rules, you should read these Terms carefully before depositing.

4.1 Supported Payment Methods

Supported payment methods may include bKash (typically instant), Nagad (typically instant), Rocket (mobile banking), and USDT/Tether via blockchain networks. Availability can vary by technical conditions, compliance requirements, maintenance windows, and your verification status. You are responsible for entering correct payment details, including account numbers, wallet addresses, and network selections for USDT, and you accept that blockchain transactions may be irreversible once sent. We may add, remove, or restrict payment methods to manage security, risk, or operational needs.

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent in USDT where applicable. Deposits are credited instantly in most cases, but processing may be delayed due to network congestion, maintenance, compliance checks, or incorrect payment references. We do not accept deposits made on your behalf by another person, and we may request proof of ownership for any payment method used. We do not charge deposit fees, but your payment provider or blockchain network may apply its own charges, which are outside our control. Deposits must be used for betting and entertainment, not as a money transfer service.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5-15 minutes, but timing can vary due to KYC status, payment provider performance, blockchain confirmations, and risk reviews. Where possible, withdrawals are returned via the same method used for deposit to support AML controls. We may request additional identity verification before processing a withdrawal, including updated documents if earlier documents are expired or unclear. We reserve the right to delay, reverse, or refuse withdrawals that appear suspicious, involve third-party funds, indicate fraud, or breach these Terms.

5. Bonuses and Promotions Rules

All bonuses, promotions, and rewards are optional offers and are governed by bonus terms presented at the time of the offer. Wagering requirements must be completed before any bonus funds, and any winnings derived from them, become eligible for withdrawal; the required multiplier and eligible games are stated per promotion. Bonuses may have time limits, and unused bonus funds may expire and be forfeited after the expiry period. Only one bonus is allowed per person, household, IP address, or device, and we may restrict eligibility where abuse risk exists.

Game contribution rates may vary, and some games or bet types may be excluded from wagering requirements or counted at a reduced rate. We may impose a maximum bet limit while a bonus is active, and bets above that limit may be voided or excluded from wagering. If we detect bonus abuse such as hedging, coordinated play, exploitation of loopholes, or attempts to manipulate wagering requirements, we may void bonuses and related winnings, restrict the account, or close it. We may modify, suspend, or cancel promotions at any time without guaranteeing availability.

6. Responsible Gambling Policy

We support responsible gambling and encourage you to treat gambling as entertainment rather than a source of income. If you feel gambling is negatively affecting you, we encourage self-assessment and early action. You can request deposit limits (daily, weekly, or monthly) through support, and we will apply them within a reasonable timeframe. We offer self-exclusion options that can be temporary or permanent via Telegram support, and cool-off periods of 24 hours, 7 days, or 30 days. We may also provide reality checks such as session duration reminders where available.

Protecting minors is essential, and you must ensure that no one under 18 can access your account, device, or payment tools. We recommend using device-level access controls and parental control software where appropriate, and you should log out after each session on shared devices. If you request self-exclusion, you must not attempt to bypass restrictions by creating new accounts, using third-party details, or changing devices, and we may take enforcement action if you do. If you need professional help, you should seek local counseling or healthcare resources in your area.

7. Prohibited Activities

You must not use the platform for any unlawful, abusive, or manipulative purpose. Any violation may result in immediate termination of access, forfeiture of bonuses and winnings, suspension of withdrawals, reporting to relevant authorities where required, and legal action. The following list is illustrative and not exhaustive, and we may act on any behavior that undermines fairness, security, or compliance. If you believe your account has been compromised, you must contact support promptly to reduce risk and limit unauthorized activity.

8. Intellectual Property Rights

All platform content, including text, design, user interface, graphics, logos, software, and related materials, is owned by us or our licensors and is protected by applicable intellectual property laws. You receive a limited, non-exclusive, revocable license to access and use the platform for personal, non-commercial entertainment purposes only. You must not copy, reproduce, distribute, reverse engineer, or create derivative works from any part of the platform without prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, and Spribe, retain all rights in their own content and software.

9. Limitation of Liability

The platform is provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will meet your specific requirements, and outages may occur due to maintenance, network issues, or events beyond our reasonable control. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or loss of data. You accept full responsibility for your gambling decisions and any losses you may incur while using the platform.

Where liability cannot be excluded, our aggregate liability to you for any claim arising out of or related to the platform is limited to the total amount of your deposits made in the 90 days immediately preceding the event giving rise to the claim. We are not responsible for delays or failures caused by payment providers, telecommunications networks, blockchain congestion, device malfunction, or unauthorized access resulting from your failure to protect credentials. You agree to take reasonable steps to secure your device, account, and payment instruments to reduce risk.

10. Account Termination

You may request account closure by contacting support. If you request closure, any remaining balance may be withdrawn subject to required KYC checks, AML reviews, and verification of payment method ownership, and we may withhold funds where we reasonably suspect fraud or unlawful activity. We may also close or suspend an account if we believe you have breached these Terms, failed KYC verification, attempted prohibited activities, or created unacceptable risk to the platform or other users. We may close accounts that are inactive for 12 months or more, subject to applicable legal and operational requirements.

11. Law and Dispute Process

If you have a complaint, you agree to contact support first and provide sufficient details to allow investigation, including account identifiers, transaction references, and relevant dates. We will attempt informal resolution in good faith. If unresolved, the parties will attempt mediation before escalating the dispute. If mediation does not resolve the matter, you and we agree to binding arbitration conducted in English, on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings against us where permitted by law.

12. Changes to These Terms

We may update these Terms with immediate effect upon posting on the platform. If we consider a change material, we may provide additional notice through the platform interface, by email, or through other reasonable communication channels linked to your account. It is your responsibility to review the Terms regularly and to understand the rules that apply to deposits, withdrawals, bonus terms, and security requirements. If you continue to use the platform after updated Terms are posted, you are deemed to have accepted the revised Terms. If you do not accept the changes, you must stop using the services.

13. Contact and Support

For questions about these Terms, account verification, payments, or responsible gambling tools, you can contact our support team. We aim to provide 24/7 assistance in Bengali and English, with a response target within 24 hours, although complex KYC or AML cases may take longer to review. For information about how personal data is handled, please review Privacy Policy, and for general risk disclosures about online gambling, you can also read Disclaimer. If you are using the mobile product, installation and usage details are available on App.