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96c privacy policy Bangladesh

Read the 96c privacy policy Bangladesh users rely on, covering data collection, KYC, cookies, security safeguards, sharing, and user rights. 21+ only 96c.

Last updated: June 2026

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This 96c privacy policy Bangladesh page explains how we collect, use, protect, and share personal information when you use our online casino and sports betting services. By creating an account, placing bets, playing games, or otherwise using this platform, you agree to the practices described here and any related terms referenced in Terms of Service. We designed this policy for Bangladesh users and for anyone accessing our services from other locations, and it applies across our website, mobile experience, and customer support channels. If you do not agree, you should stop using the platform and contact support for guidance.

1. Introduction and Scope

We operate this platform to provide online casino entertainment and sports betting functionality, along with account tools, payment options, and customer support. This policy describes what information we collect, why we collect it, how long we retain it, and the choices you have. It also explains cookies and similar tracking technologies, as well as how we handle KYC and player safety checks. This policy should be read together with Terms of Service and Disclaimer, which contain additional rules about eligibility, acceptable use, and responsible gambling. If you have any questions about how we handle personal data, you can contact our support team at any time.

2. Information We Collect

We collect information you provide directly, information generated through your activity, and technical data from your device and browser. We only request information that is necessary to create and maintain your account, process deposits and withdrawals, support betting and gaming activity, meet legal obligations, and protect the platform from fraud. The categories below describe the typical data collection points. Depending on your usage and the verification level required, we may not collect every item listed. However, if you choose to use certain features like withdrawals or higher limits, additional verification details may be required to keep the service secure.

Account Information: full name, email, phone number, date of birth, preferred payment method (bKash, Nagad, Rocket, USDT).
Identity Verification Data: KYC documents, government-issued ID, proof of address, and NID (National ID) for Bangladesh users when required for verification.
Usage Data: pages visited, games played, bet history, session duration, referral sources, and click patterns used to understand how the site is used.
Device Information: IP address, browser type and version, operating system, device type, screen resolution, language preference, and time zone.
Financial Information: deposit amounts, withdrawal requests, payment method details, and transaction timestamps that help us reconcile payments and prevent fraud.
Communications: support messages and related metadata when you contact us via Telegram, email, or live chat.

3. How We Use Your Information

We use personal data to operate the platform, keep accounts secure, and deliver the services you request. We also use information to comply with legal and contractual duties, including anti-fraud and AML controls, and to maintain accurate records of transactions and account actions. Where appropriate, we use data in aggregated or de-identified form to understand usage trends and improve performance without focusing on individual users. We do not use personal data for purposes that are incompatible with the reasons it was collected, unless we have a lawful basis to do so and, where required, we provide notice or obtain consent.

Account Management: create and administer your account, verify your identity, and manage settings and preferences.
Service Delivery: enable gameplay and betting features, process deposits and withdrawals, and provide account history and statements.
Security and Fraud Prevention: detect suspicious activity, protect accounts, enforce limits, and reduce unauthorized access and payment abuse.
Customer Support (24/7 Bengali and English): respond to requests, troubleshoot issues, and keep records of support interactions for quality and dispute handling.
Personalization (game recommendations, bonuses): tailor site content and offers based on usage patterns and preferences, including opt-in promotional settings.
Legal Compliance (AML regulations): satisfy applicable compliance expectations, verify source of funds where needed, and keep required audit trails.
Platform Improvement: analyze performance, fix errors, enhance usability, and improve stability and speed across devices.
Marketing Communications: send service messages and, where permitted, promotional communications with clear opt-out options.
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4. Data Sharing and Third Parties

We do not sell your personal data. We only share information when it is necessary to deliver services, process payments, comply with legal obligations, protect the platform, or support legitimate business operations. When third parties process data on our behalf, we require confidentiality and appropriate security measures consistent with the sensitivity of the information. We also limit access to what is needed for the specific purpose, and we expect partners to use the information only as instructed. If you want more detail about categories of recipients, you can request it through support.

Payment Processors: we share required data with bKash, Nagad, Rocket, and USDT or blockchain network services to complete deposits, withdrawals, and payment verification.
Legal Obligations: we may disclose information to law enforcement, courts, or regulatory authorities when required by law or valid legal process.
Service Providers: we use vetted providers for hosting, security monitoring, analytics, and customer support tools, all bound by confidentiality and purpose limits.
Business Transfers: if we are involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction, subject to continued protection.

5. Cookies and Tracking

We use cookies and similar technologies to keep the site functional, secure, and easy to use. Cookies are small files stored on your device that help remember settings, maintain sessions, and measure performance. Some cookies are essential, meaning the platform cannot operate properly without them, while others help us understand usage and improve user experience. You can manage cookies through your browser settings, including blocking or deleting cookies, but doing so may limit features such as login persistence, account security checks, and certain preference controls. Our goal is to use cookies responsibly and in line with the 96c data policy Bangladesh approach described throughout this page.

Essential Cookies: account authentication, session management, and security protections such as fraud signals and login integrity checks.
Performance Cookies: anonymous usage analytics to identify popular pages and improve speed, stability, and navigation flows.
Functional Cookies: remember language settings and display preferences to reduce repetitive selections across visits.
Marketing Cookies: support relevant ads and promotions; you can opt out through browser settings and, where available, platform preference controls.

6. Data Security Controls

We apply layered data security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These controls include technical safeguards, operational procedures, and access governance. We also train relevant staff on secure handling practices and limit data access to those who need it to perform their duties. While we work to follow best practices and continuously improve controls, no online system can guarantee absolute security. If you suspect your account has been compromised, you should contact support immediately and consider changing passwords and securing your email and device.

SSL/TLS Encryption: we use SSL encryption TLS for data transmission between your device and our servers.
Access Controls: access is restricted to authorized personnel only, with role-based permissions where appropriate.
Secure Storage: firewall protection, intrusion detection systems, and regular security audits to reduce risk and detect anomalies.
Payment Security: encrypted channels for payment processing and we do not store full card details on our servers.
Regular Penetration Testing: vulnerability assessments and remediation processes to address identified weaknesses.
Security Limitations: no method is 100% secure, but we remain committed to ongoing improvements and risk reduction.

7. Your Rights and Choices

You have rights over your personal data, and we aim to make those rights practical to exercise. Depending on your location and the nature of the request, some rights may be limited by legal obligations such as AML recordkeeping, dispute resolution requirements, fraud prevention, and tax or accounting retention. To request action on your data, contact us via Telegram support and provide enough information to verify your identity and locate your account. We generally respond within 30 days, although complex requests may require additional time or clarification. This section is part of our broader 96c privacy Bangladesh commitment to transparency and control.

Right of Access: request a copy or summary of personal data we hold about you.
Right to Correction: ask us to correct inaccurate or incomplete information.
Right to Deletion: request deletion, subject to legal retention requirements and legitimate business needs.
Right to Restrict Processing: request limits on how we use your data in certain situations.
Right to Data Portability: request a portable copy of certain data you provided, where feasible.
Right to Object: opt out of marketing communications and object to certain processing where applicable.

8. Children Privacy and Age Limits

This is a strictly 18+ platform. We do not knowingly collect personal data from minors, and we do not allow anyone under the legal age to register or use our services. We apply age verification during registration and may request additional KYC checks where needed to confirm eligibility. If we learn that an account belongs to a minor, we will take steps to suspend the account and delete personal data where appropriate, while retaining limited records if required to prevent fraud or comply with legal obligations. We also encourage responsible gambling behavior and recommend seeking help if gambling stops being entertainment.

9. Changes to This Policy

We may update this policy to reflect changes in our services, legal requirements, security practices, or operational needs. When we make updates, we will display a Last updated date on the policy page, and for material changes we aim to provide at least 14 days notice through the platform or other reasonable communication methods. Your continued use of the site after changes take effect means you accept the updated policy. If you disagree with any update, you should stop using the services and contact support to discuss account closure options, subject to any necessary retention obligations.

10. Contact Us for Privacy Requests

For privacy-related questions, data requests, or concerns about data collection, cookies, KYC, or account security, contact our support team. We provide 24/7 assistance in Bengali and English and will respond promptly, including confirming receipt of requests and asking for verification where needed. The fastest route is Telegram support, but you can also reach us through the site support options listed in Home. If your request relates to marketing opt-outs, we can help you change communication preferences and confirm the update. We treat privacy inquiries as a priority and document outcomes for accountability.

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FAQ

We collect account details, KYC verification data, usage and device data, financial transaction records, and support communications. Collection depends on how you use the platform and what verification is required.
We use SSL-TLS encryption for data transmission and secure processing channels for payments. We also apply access controls and monitoring, and we do not store full card details on our servers.
Yes. You can request deletion through Telegram support, but some data may be retained to meet legal retention, AML, fraud prevention, or dispute resolution requirements. We aim to respond within 30 days.
We do not sell personal data. We may share necessary data with payment processors, service providers under confidentiality, and authorities when required by law, plus during a merger or acquisition.
Cookies support login sessions, security, performance analytics, saved preferences, and relevant promotions. You can control cookies in your browser settings, but blocking them may reduce site functionality.